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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Hylton

February 20, 2026

5  out of  5
rating by Melissa Hylton
"Liliana Z. is very knowledgeable and helpful. Also very efficient!"
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Tommy Brown

February 20, 2026

5  out of  5
rating by Tommy Brown
""
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Yandel Marrero

February 20, 2026

5  out of  5
rating by Yandel Marrero
"Excelente servicio Karla."
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Yandel Marrero

February 20, 2026

5  out of  5
rating by Yandel Marrero
"Excellent service Karla."
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Maritza Tanon

February 19, 2026

5  out of  5
rating by Maritza Tanon
"Lili Ospina attended to me today with great kindness and respect."
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Maritza Tanon

February 19, 2026

5  out of  5
rating by Maritza Tanon
"Lili Ospina Me atendió hoy con mucha amabilidad y respeto"
We responded:
"Thank you for reviewing our State Farm office, Maritza! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Please reach out or stop by if you need anything at all! - Oswaldo Velazquez"
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jeff andino

February 18, 2026

5  out of  5
rating by jeff andino
"Destynie Allen at State Farm was amazing! She helped me combine my mortgage and car insurance, saving me hundreds per year. Knowledgeable, helpful, and genuinely caring — she answered all my questions and made sure I got the best deal. Highly recommend!"
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Neida Martínez

February 17, 2026

5  out of  5
rating by Neida Martínez
"Gracias State Farm. La agente que me atendió fue muy amable y profesional.Contestó eficazmente todas mis preguntas.
Me guió por todo el proceso con mucha paciencia.Estoy muy agradecida."
We responded:
"Agradecemos su reseña, Neida. ¡Nos alegramos mucho de que haya tenido una experiencia muy maravillosa con Oswaldo Velazquez, agente de State Farm, aquí en Kissimmee! "
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Sandra Madsen

February 17, 2026

5  out of  5
rating by Sandra Madsen
"I had a very complicated situation with my car insurance. And it was taken care of what with professionalism and and caring about my situation and it was resolved immediately. I would recommend them to anyone who's looking for a better price and car insurance and someone kind to take care of you if you need it"
We responded:
"Sandra, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Oswaldo Velazquez’s Team—we are always here to help!"
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elkin bolivar

February 16, 2026

5  out of  5
rating by elkin bolivar
"Always willing to help and answer all questions and concerns"
We responded:
"Thank you so much, Elkin! We're glad to hear that our team has been helpful and attentive to all your questions and concerns. We're always here to support you!

Best regards,
Oswaldo Velazquez"
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Tremel Coleman

February 13, 2026

5  out of  5
rating by Tremel Coleman
"I had a great experience working with my licensed insurance agent today while getting coverage for my car. Destynie were knowledgeable, patient, and took the time to explain all of my options clearly so I could make the best decision for my needs and budget. The process was smooth, efficient, and stress-free from start to finish. I truly appreciated their professionalism, responsiveness, and attention to detail. I highly recommend Destynie to anyone looking for reliable and trustworthy insurance assistance!"
We responded:
"Thank you so much for the 5-stars, Tremel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Oswaldo Velazquez’s Team anytime."
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Jose G Martinez-Perez

February 11, 2026

5  out of  5
rating by Jose G Martinez-Perez
"Liliana is amazing! Her knowledge, willingness and dedication to assistance provide correct information is was made me a new client. Thanks Liliana!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Rix Cummings

February 10, 2026

5  out of  5
rating by Rix Cummings
"I am a happy State Farm customer! Both only are they saving me hundreds every month, but Destynie made the transition so easy."
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Brenda Branagan

February 9, 2026

5  out of  5
rating by Brenda Branagan
"Karla Alcantara nice service"
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alexito maldonado

February 6, 2026

5  out of  5
rating by alexito maldonado
"Lilly is awesome! Very helpful. Thanks!"
We responded:
"Alexito, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Oswaldo Velazquez’s Team—we are always here to help!"
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Raul Reguero

February 6, 2026

5  out of  5
rating by Raul Reguero
"Lily O Muy buen servicio. Oswaldo me ha dado un servicio personalizado. Los recomiendo. Gracias"
We responded:
"Agradecemos su reseña, Raul. Gracias por sus amables comentarios con respecto al equipo de Oswaldo Velazquez, agente de State Farm. "
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Ruth Murnick

February 4, 2026

5  out of  5
rating by Ruth Murnick
"Professional and helpful in setting up an auto policy for my family. Thanks Destynie Allen"
We responded:
"Ruth, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Oswaldo Velazquez’s Team—we are always here to help!"
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Jena Bergman

February 4, 2026

5  out of  5
rating by Jena Bergman
"Working with Destynie Allen at State Farm felt easy and reassuring from the start. She took time to listen to my needs and treated my questions with respect. She explained each step in a clear way, which helped me feel confident in my choices. Her kindness stood out and made the entire experience comfortable instead of stressful. I could tell she cared about helping me, not rushing me through the process. I left the conversation feeling supported and glad I worked with her."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Denise Smart

February 3, 2026

5  out of  5
rating by Denise Smart
"Lily was amazing and took good care of me"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Kissimmee to know that you had such a wonderful experience with us here on State Farm Agent Oswaldo Velazquez’s Team."
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Yara Rodriguez

January 30, 2026

5  out of  5
rating by Yara Rodriguez
"Muy amable la srta Lily."
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Christopher Davila

January 29, 2026

5  out of  5
rating by Christopher Davila
"Liliana Was Super Helpful! Definitely Happy Customer! Amazing Service"
We responded:
"We appreciate your review, Christopher. We are so happy that you had such a wonderful experience with State Farm Agent Oswaldo Velazquez’s Team here in Kissimmee!"
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Maggie Wainwright

January 28, 2026

5  out of  5
rating by Maggie Wainwright
"Lily was very thorough and helpful. I enjyed workingwith het"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Oswaldo Velazquez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Kissimmee ."
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Karen L. Santana

January 28, 2026

5  out of  5
rating by Karen L. Santana
"Mi caso fue trabajado por Karla Alcántara quien muy amablemente busco todas las opciones para mi familia y para mi...realmente busco lo mejor y fue por ello que decidimos cambiarnos de aseguradora ya!!!... Gracias porque empleados como ella son los que hacen la diferencia a la hora de tomar desiciones... Muchas Bendiciones para que al igual que a mi puedan ofrecerle soluciones a otras personas que necesitan...🙌🏽"
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, Karen! Agradecemos mucho sus comentarios. Si en algún momento quiere hablar con nosotros sobre sus necesidades de seguro, ¡aquí estamos para ayudarle! "
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Jay Williams

January 27, 2026

5  out of  5
rating by Jay Williams
"Lily assisted me today and she was pleasant to speak with. She help with my payments and the additional information I requested."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Kissimmee to know that you had such a wonderful experience with us here on State Farm Agent Oswaldo Velazquez’s Team."
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Sonia Acevedo

January 27, 2026

5  out of  5
rating by Sonia Acevedo
"Excelente customer service"
We responded:
"Thanks so much for the amazing review, Sonia! We really appreciate your support here in Kissimmee . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Isabel Moro

January 23, 2026

5  out of  5
rating by Isabel Moro
"Karla es extraordinaria"
We responded:
"Agradecemos sinceramente su reseña de cinco estrellas. Nuestra meta es prestar servicios de seguros de alta calidad, y estamos contentos de que hayamos cumplido sus expectativas. "
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addison lamothe

January 22, 2026

5  out of  5
rating by addison lamothe
"Liliana was awesome , came back to state farm with a lot better rates."
We responded:
"Addison, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Oswaldo Velazquez’s Team—we are always here to help!"
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John C

January 19, 2026

5  out of  5
rating by John C
"Great customer service form Lilliana Zayas!! Wish I had contacted sooner. Well recommended and don’t hesitate to contact!! A+ Service!"
We responded:
"John, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Oswaldo Velazquez’s Team—we are always here to help!"